Privacy Policy

Effective January 1, 2026

J&K Carson City Spray Foam Insulation, carsoncitysprayfoaminsulation.com, hi@carsoncitysprayfoaminsulation.com

Who this policy covers

This policy explains how J&K Carson City Spray Foam Insulation handles the information you share with us through this website, by phone and when you ask for an estimate. We're an insulation contractor in Carson City, NV, and we only ask for what we need to answer your question, look at your attic or crawl space and do the work.

It applies to every page on this site, starting with the home page. If you'd like to know more about who we are before you reach out, our About page covers that.

What we collect when you fill out a form or call

When you use our contact form, we ask for your name, phone number, email address and the address of the house, because we need those to reach you and to know where the job is. You can also tell us what you're dealing with, like a drafty room, a hot upstairs or old insulation you want gone, so we come out prepared.

Our contact form runs on an outside form service, which collects your answers and passes them to us. When you call us at (775) 227-5588, we may write down the same kind of details so we can schedule a visit and keep track of your job.

Cookies and site analytics

Like most websites, this one may use cookies, which are small files your browser stores, and basic analytics tools to count visits and see which pages people read. That tells us things like whether visitors find our attic or crawl space pages useful, not who you are.

Analytics information is general, such as the type of device, the browser, the page you came from and roughly where in the country the visit started. You can block or clear cookies in your browser settings, and the site will still work for reading pages and sending a form.

How we use your information

We use what you send us to reply to you, set up your free estimate, write your quote, schedule the crew and follow up after the job. We may also keep notes on your house, such as what we found in the attic, so we can help if you call us again later.

We don't sell your information, and we don't rent or trade it to marketing lists. We'll only send you messages that relate to your request or your job, and you can tell us to stop at any time.

Who else sees it

A few outside services help us run the business, such as the form service, our phone and email providers and the analytics tools on this site. They handle your information only to do that work for us.

We may also share information if the law requires it, or to protect our business, our crew or our customers when there's a real reason to. Outside of those cases, your details stay with us.

How long we keep it

We keep your contact details and job notes for as long as we need them to finish your job, stand behind our work and keep ordinary business and tax records. When we no longer need them, we delete them or remove the parts that identify you.

If you asked for an estimate and never hired us, you can ask us to delete your details sooner, and we will unless the law says we have to keep something.

Your choices

You can ask us what information we have about you, ask us to fix anything that's wrong, or ask us to delete it. You can also ask us to stop calling, texting or emailing you about anything other than a job that's already underway.

Depending on the state you live in, the law may give you more rights over your information, and we'll honor those when you ask. We may need to confirm who you are before we make a change, so we don't hand your details to the wrong person.

Children

This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The newest version will always be on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information or want to use any of the choices above, call us at (775) 227-5588 or reach us through our contact page. We'll look into it and get back to you, usually within 1 business day.